I’m Kevin, a Senior UX Designer at Zoom. I build user-friendly products that solve real problems.

ZOOM
Redesigned Zoom’s Home experience for 10M+ monthly active users, driving engagement, improving feature discoverability, and supporting long-term retention and growth.

ZOOM
Streamlined Zoom’s setup experience for both Zoom Phone and net new Pro users, reducing onboarding friction and improving activation across two distinct workflows.

ZOOM
Led design of the Zoom Phone purchase flow, simplified the pricing page to boost conversion, and enabled online hardware purchases like desk phones.

ZOOM
Led updates to the checkout experience to support flexible payments, simplify plan selection, and drive higher completion rates across web and mobile.

ZOOM
Optimized in-app purchase flows across multiple touchpoints, unlocking new monetization opportunities and enabling seamless user upgrades within the product.

BED BATH & BEYOND
Worked across key areas of the registry experience including sign up, Cash Funds, and the user dashboard to streamline setup, enable cash gifting, and increase guest engagement.

STUDIOBOOTH
Created a virtual events platform with livestream, interactive photo booths, and user-generated content tools, enabling audiences to engage in real time and amplifying exposure for brands.